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Postage and Shipping Policy

Postage and shipping in the UK is free for orders of £50.00 and over (orders less than £50.00 will be charged £5.95) with charges applicable as stated in the table below.

Europe

USA & Canada

Australasia, Far & Middle East, Central & South Americas, Eastern Europe

up to £15

£6.95

£9.95

At cost*

£15 - £30

£8.95

£10.95

At cost*

£30 - £50

£10.00

£12.95

At cost*

£51 - £80

£13.00

£15.95

At cost*

£81 - £99

£16.95

£21.00

At cost*

£100+

At cost*

At cost*

At cost*

*At cost- the shipping amount we pay the Courier/ Post Office is the amount we charge you. We can only calculate this once your parcel has been packed and weighed.

Delivery Schedule We will normally send your order to you within 5 business days. International orders may take longer.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Security Code?

The card security code is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it. Some card issuers refer to this number as the 'Card Security Code' or 'personal security code' or 'Card Verification Value'.

 

Reaching Us

The Phytoclinic
42 Brook Street
Mayfair
London
W1K 5DB